1. Information we collect
When you request documentation or contact us, we may collect your name, work email, phone number, organization, professional role, request details and preferred response method. Our hosting and security providers may also process routine technical information such as IP address, browser type, requested pages and timestamps.
2. How we use information
We use information to respond to documentation and availability requests, maintain business records, protect the site, improve our services, and meet legal obligations. Do not submit protected health information or confidential patient data.
3. Service providers
We may use contracted service providers—including Cloudflare for site delivery and security and HubSpot for customer relationship management—to process information on our behalf. We do not sell personal information.
4. Retention and security
We retain information only as reasonably necessary for the purposes described here and apply commercially reasonable administrative and technical safeguards. No transmission or storage method is guaranteed to be completely secure.
5. Your choices
You may request access to, correction of, or deletion of information you submitted, subject to applicable legal and recordkeeping obligations, by emailing info@bandhbio.com.
6. Children
This site is intended for adults and qualified organizations, not children under 18.
7. Changes
We may update this policy. The effective date below identifies the current version.
Contact
Questions may be sent to info@bandhbio.com or B&H Bio, 2125 Biscayne Blvd, Miami, FL 33137.